Last Updated: 02/24/2024
At SocialSculp Agency ("we," "us," or "our"), we are committed to protecting your privacy and providing a secure environment for all users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using our website or any of our services, you agree to the terms of this Privacy Policy.
1. Information We Collect:
We collect the following types of information:
Personal Information: Information that can identify you, such as your name, email address, phone number, and billing information.
Account Information: Information you provide when you register for an account, including your username, password, and profile information.
Usage Data: Information about how you interact with our services, such as your IP address, browser type, device identifiers, and pages visited.
Payment Information: Information required to process payments, such as credit card details or other payment account information.
Communications: Correspondence between you and us, including emails, chat messages, and support tickets.
Other Information: Any other information you voluntarily provide to us or that we collect in connection with your use of our services.
2. How We Use Your Information:
We may use your information for the following purposes:
To provide and maintain our services, including processing transactions and providing customer support. To personalize your experience and deliver content and features tailored to your interests. To communicate with you about your account, updates to our services, and promotional offers. To analyze usage trends and improve the quality and performance of our services. To detect, prevent, and address technical issues, fraud, or security breaches.
3. How We Share Your Information:
We may share your information with third parties in the following circumstances:
With service providers who assist us in operating our business and providing our services, such as payment processors, hosting providers, and customer support services. With your consent or at your direction, including when you choose to share information through social media platforms or other third-party integrations. In response to legal requests or to comply with applicable laws and regulations, such as court orders or government inquiries. In connection with a merger, acquisition, or sale of assets involving SocialSculp Agency, in which case your information may be transferred to the acquiring entity.
4. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Data Security:
We implement and maintain appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Choices:
You have the following choices regarding your information:
You can access and update certain personal information by logging into your account settings. You can opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications. You can disable cookies in your browser settings, although this may affect your ability to use some features of our services.
7. Children's Privacy:
Our services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under this age. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately so that we can take appropriate action.
8. Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by posting the revised Privacy Policy on our website or by other means as required by law. Your continued use of our services after any such changes constitutes acceptance of the updated Privacy Policy.
9. Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at callum@socialsculp.io.
By using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.